Privacy Policy

Okinawa World (hereinafter referred to as the “Facility”) recognizes the importance of personal information and complies with the “Law Concerning the Protection of Personal Information” and other related laws and regulations to ensure the protection of personal information.

1. Acquisition of Personal Information

The facility may obtain personal information from customers by the following methods:

Inquiries and reservations on the website, telephone, facility window, etc.

Respond to event participation applications and questionnaires

Photography and video shooting in the facility

The types of personal information to be obtained are as follows.

Contact information such as name, address, telephone number, email address, etc.

Information required for ticket reservation confirmation and admission management

Information required for payment (credit card number, etc.) ※It is managed safely via a payment agency, and it is not directly owned or managed by the facility.

Event participation application information

Answers to inquiries and questionnaires

Image information such as photographs and videos (if an individual is identified, we will endeavor to obtain prior consent when posting)

2. Management of Personal Information

The facility will strictly manage the acquired personal information and take appropriate safety management measures to prevent leakage and unauthorized access. In addition, we will provide necessary and appropriate supervision to staff who handle personal information and contractors.

3. How your personal information is used

Personal information received from customers will be used for the following purposes.

Ticket purchase / reservation reception, service provision, emergency contact and inquiry response

Event participation confirmation, communication, sending documents

Questionnaire survey and statistical analysis to improve our services

Public relations and PR (homepage, SNS, pamphlets, etc.) of photos and videos taken of events and services in the facility

4. Provision to third parties

The facility will not provide personal information to third parties except with the consent of the customer or when required by law. In addition, when providing personal information to a subcontractor (e.g., payment agency, delivery company, data processing agency, etc.) for the provision of services, we will conclude a non-disclosure agreement, etc., and appropriately manage and supervise.

5. Disclosure, correction, deletion, etc. of personal information

If a customer requests disclosure, correction, suspension of use, deletion, etc. of your personal information, we will respond promptly to the reasonable extent in accordance with laws and regulations.

6. About access log

On our website, we may record your IP address, date and time of access, browsing history, etc. as an access log. This information will be used to improve the convenience of the homepage and improve services, but will not be used in conjunction with information that identifies individuals.

7. Use of Google Analytics

The website of this facility uses Google Analytics to understand the usage status of customers and use it to improve services. Google Analytics collects data through Cookies, but does not contain personally identifiable information.
Customers can refuse the use of cookies by setting up browsers and introducing plug-ins. For detailed information, see the following.
Google Analytics opt-out add-on

8. Storage period

The facility stores personal information for a period of time required in light of the purpose of use, and after achieving the purpose, it will be discarded or deleted in a safe and appropriate manner.

9. Legal Compliance and Continuous Improvement

The facility complies with laws and guidelines on the protection of personal information, reviews this privacy policy as appropriate, and strives for continuous improvement.